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First Previous Next Last

WINDOW-PRO Digest for Friday, July 02, 2010.

1. Fwd: wanted to share a story with you... Rick's editorial comment -     (re: Rory McNeil...our hero!)
2. Pecking on my iPhone
3. Re; Window-Pro Posting
4. RE: window-pro digest: Wide outdoor solar roller shades manufacturer 
5. RE: window-pro digest: Battery lift for long Roman?
6. Blind cord lawyers
7. Somfy LT30 IR Motors (#1000446) Needed 
8. RE: Outdoor Shading 
9. thanks, you guys 
10. Re: Agreeing & disagreeing with Charlie 
11. Help Needed to identify a Drapery Carrier

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Subject: Fwd: wanted to share a story with you... Rick's editorial comment -     (re: Rory McNeil...our hero!)
From: Rick Smith <levolorman@aol.com>
Date: Fri, 2 Jul 2010 07:44:41 -0400
X-Message-Number: 1

Gang:

A friend of mine in Florida shared this with me.  As Rory never toots his own horn, has been subsidizing Window-Pro with his own funds for years (how many has it been Rory?), I thought it might be nice to toot his horn for him.

Rick

Rick Smith

JDR Window Treatments
DesignSmith & Draperies Plus
'quality window treatments throughout North America'
280 N Bedford Rd
Mt Kisco, NY 10549

914-666-5777 x. 01
914-730-9823 (personal fax)
914-666-5796 (office fax)

---------- Forwarded message ----------
From: Dana Gray <Dana@blindsofallkinds.com>
Date: Wed, Jun 30, 2010 at 10:17 PM
Subject: wanted to share a story with you...
To: levolorman@aol.com

Hi Rick,

I hope this email finds you and your family well and that business is good.
It's been too long since we've had a chance to visit, do let me know when you are back in Central Florida so that we can get together and make a Dixie Crossroads run for dinner.

I wanted to share a great story with you about an amazing customer service experience that I recently had.

I sold an Illumasheer the other day when only to find out that the fabric that I sold unfortunately was discontinued. I tried finding an alternate among  my other fabric lines with no success. I then called Rory to see if he had a possible solution and of course he did.

I spoke with him late on a Wednesday afternoon to discuss my dilemma, I received a phone call by lunchtime on Thursday with not one but 2 alternate color selections, he then offered to over night the samples to me which he did. By 3 p.m. Friday I had the selections in my hand and not too long after that a phone call from Rory calling to follow up to be sure that I had received his package and if the fabrics would work. By the close of business on Friday I not only had a solution to my problem, but a very happy customer! End of problem!  I was delighted! I am not surprised by Rory's prompt and professional manner in which he handled my problem and the ease in doing so. Having worked with him for many years in the industry, he remains to be one of the most professional and ethical leaders in the window covering business. I applaud his excellent customer service and find it refreshing.

It was great talking to you the other day and I hope to see you soon. Don't forget to let me know when you head this way Rock Shrimp are waiting!

Warm Regards,

* *
Dana Gray
Vice President

Blinds of All Kinds
3450 US Hwy 1, Rockledge, FL 32955
Phone: 321-632-2821
Fax: 321-636-5367
Cell: 321-544-0540
http://www.BlindsOfAllKinds.com

P Please consider the environment before printing this email.

----------------------------------------------------------------------

Subject: Pecking on my iPhone
From: Judith Clark <judith@delements.com>
Date: Fri, 2 Jul 2010 08:57:37 -0400
X-Message-Number: 2

I am pecking on my iPhone, so this will be quick. I am in Maine with my mother and aunt. After eating at Moody's Dinah in Waldoboro a Curtain Shop van drove by and I thought it may be one of you....happy hanging.

I am continually surprise at the
non-conservative ideas some of you have with window treatments. I guess I am  just a scardy cat but I would never put a motor on a 93" roman shade unless it were hard wired in. I don't want to own the treatments that I sell so I am 99.9% sure they will work. A motor with that length of lined shade I couldn't know would work until it were hung so I won't do it. I need to sleep at night so I am conservative with the tech stuff.....never with the design stuff.

Still pecking here in Booth Bay Harbor.  If all we blogged was about who needed what and what bracket somebody wanted to discuss this would soon be quite boring. Discussing the political and controversial stuff keeps us ahead of the game.

Judith Clark

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Subject: Re; Window-Pro Posting
From: Spring Interiors/Jerry Block <jerry@springinteriors.com>
Date: Fri, 2 Jul 2010 08:11:25 -0500
X-Message-Number: 3

Rory;

Based on your reply to Joanne Crespo #8, I made a reply directly to the email address of the person recently that asked the question about custom paint colors for 2" Blnds.
Should I have replied to you, & Cc'd the inquirer, or should I have just replied to you?

Jerry Block
Spring Interiors
PO Box 615
Northbrook, IL 60065-0615=20
jerry@springinteriors.com
847-808-1075
847-498-4075 (fax)

___________________________________________________________________
From Rory;

Hi Jerry,

I would email the person directly and cc Window-Pro.

Best regards,
Rory McNeil
www.WIndow-Pro.org
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Subject: RE: window-pro digest: Wide outdoor solar roller shades manufacturer
From: "Brent Crandall" <brent@myblinddepot.com>
Date: Fri, 2 Jul 2010 08:16:55 -0500
X-Message-Number: 4

It would be highly unwise to install ANY outdoor roller shade without some kind of guide cable.  Wind sensors are nice but not essential.
They just keep the unexpected damage down.  But installing a shade without something securing the bottom rail is not smart.  A gust of wind can pick up that bottom rail and damage things or people.

Brent Crandall
The Blind Depot
1335 W. Campbell Rd.
Richardson, TX  75080
972-644-9411

----------------------------------------------------------------------

Subject: RE: window-pro digest: Battery lift for long Roman?
From: "Brent Crandall" <brent@myblinddepot.com>
Date: Fri, 2 Jul 2010 08:24:34 -0500
X-Message-Number: 5

A Somfy battery is more than capable of lifting a 93" long shade.  I have done this with roller shades on many occasions.  If you are worried about access to the batteries, you can get extension cables.  If you are worried about the cost of replacement Somfy battery packs, they now make a pack that can be loaded with standard AA Lithium batteries for less than half the cost.

Brent Crandall
The Blind Depot
1335 W. Campbell Rd.
Richardson, TX  75080
972-644-9411

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Subject: Blind cord lawyers
From: "Thomas Rolen" <Tom@blindsonsale.com>
Date: Fri, 2 Jul 2010 08:43:38 -0500
X-Message-Number: 6

Ref:  Plumlee post and listing website:  www.windowblindcorddangers.com.
Regardless of our personal opinions, this is an issue that will not go away.
We have to live with it and take steps to defend our businesses.  Having
seen the ads on television "Think you may have been hurt?  Call..."  The
three ways Americans now think they can become wealthy are:  Inheritance,
win the lottery, win a lawsuit.  Like it or not, we, as business owners, are
the targets.  We deal with now, while still manageable, or wait until the
lawyers carpet bomb us.
	These posts that have taken place are very valuable and I thank all
the contributors.  As a dealer, I may have limited ability to change product
offerings from suppliers, but I can change the customer/dealer interface.  
Tom Rolen

Tom Rolen
www.blindsonsale.com
1-800-919-4301

----------------------------------------------------------------------

Subject: Somfy LT30 IR Motors (#1000446) Needed
From: "Earl Cornelius" <ecornelius@insolroll.com>
Date: Fri, 2 Jul 2010 08:54:16 -0600
X-Message-Number: 7

From: Rick Pease
Sent: Tuesday, June 15, 2010 7:33 AM
To: 'Window-Pro'
Subject: battery motor request

Insolroll is looking for 10-12 obsolete Somfy IR battery motors (Somfy
LT30 IR wire free motor with tear drop - part# Part # 1000446) to fill
warranty requests.  We are willing to purchase or trade  current radio
version of battery motor for obsolete IR version.  We will accept
smaller quantities if you only have a few available.   Please send me an
email if you can help.

Rick Pease
Insolroll Window Shading Systems
rpease@insolroll.com
303-665-1207 ext. 116
www.insolroll.com

----------------------------------------------------------------------

Subject: RE: Outdoor Shading
From: "Shasta Breitkopf" <uniqshasta@charter.net>
Date: Tue, 29 Jun 2010 09:59:43 -0400
X-Message-Number: 8

Carol, I represent the Coolaroo product lines,  in this slow economy it
certain is refreshing to see that my Coolaroo sales by the end of May have
surpassed my sales for 2009.  With the rapidly rising costs of air
conditioning and everyone trying to reduce their living expenses, there is
simply no faster way then reduce the heat infiltration through glass.

It is essential that the heat is blocked before it touches the glass.

You can certainly expand your market with the bulk fabric.  I had a customer
who built a frame and put the Coolaroo around it like screen, a neighbor of
mine bought the 6'roll to cover his chicken coop and if you are a
fabricator, you can make your own roller shades.

Four years ago I installed 2 of their custom exterior shades to 2 South
facing windows in my upstairs living room, windows are 86" x 54", the 
shades lowered my living room temperature by 10 degrees which usually
eliminates my need for AC, I can stand 78 degrees but not 88 degrees.

Coolaroo also offers shade sails in triangles and squares which give you an
instant shaded area in your yard at a very low cost.  Some customers put the
over their pools so that the water doesn't feel like bath water.

With this weak economy, we need to look for "new" markets.  By contacting
your former customers and telling them that you offer heat reducing products
for their yard or windows, I feel you would receive a very positive
response.  People will feel the difference immediately.  You can see
pictures on my website, or I will be happy to send them to you since I
have the largest square (17' x 9') and the larges triangle (16'5") in my
yard.

http://bit.ly/9JBL9P

www.uniquexpressions.net, please request wholesale pricing from:
uniqshasta@charter.net.

Shasta Breitkopf
Unique Expressions
WCAA Industry Partner
WAA Industry Partner
www.uniquexpressions.net
www.outdoorfabricunique.com
877-516-4677

----------------------------------------------------------------------

Subject: thanks, you guys
From: "Susan Gill" <susangill@earthlink.net>
Date: Fri, 2 Jul 2010 14:46:35 -0400
X-Message-Number: 9

You guys are great.  I posted on 2 other sites and the "girls" had nothing
new to offer.  Here I got 6 replies, and substantial ones at that.  Of course 
the girls know about how much fullness for a stretch sheer and the best
draping blackout.  I gotta love you all, and I do.

FYI, I recommended low voltage lifting for these long Romans.

Happy 4th,
Susan
Susan Gill Workroom

----------------------------------------------------------------------

Subject: Re: Agreeing & disagreeing with Charlie
From: theblindfactory@comcast.net
Date: Fri, 2 Jul 2010 19:37:11 +0000 (UTC)
X-Message-Number: 10

This is Charlie,

I never meant to imply that every statement aired in this forum is inane.
What I did mean is that it isn't really necessary to rehash various
opinions that have been repeated numerous times. Perhaps I should use
the word VERBOSE. Almost every message given, including this one, is
to long and drawn out and verbose.

Charles
The Blind Factory
Minneapolis

----------------------------------------------------------------------

Subject: Help Needed to identify a Drapery Carrier
From: "Pat Rebb" <pat@abdawindowfashions.com>
Date: Thu, 1 Jul 2010 11:00:17 -0400
X-Message-Number: 11

Hi Pros,

I am looking for some drapery carriers.  The carrier slides along the top rather than to the
side.  Please advise to where I can find these.

http://twitpic.com/21vcf5

So if you think you have a source or may be able to provide these, send me a personal email.
pat@abdawindowfashions.com

Pat Rebb

Abda Window Fashions
1159 Country Club Rd
Indianapolis, IN  46234
(317) 273-8343
www.abdawindowfashions.com

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